A Review on User Experience Models for the Hearing-Impaired Mobile Applications

  • Normala Mohamad General Studies Department, Institut Kemahiran MARA Beseri, 02400 Beseri, Perlis, Malaysia
  • Nor Laily Hashim School of Computing, Universiti Utara Malaysia, 06010 UUM, Sintok, Kedah, Malaysia

Abstract

User experience (UX) is an important element that need exclusive attention. It is ensure a successful mobile application enjoyable which can affect of the user perceptions. Currently, mobile applications for the hearing-impaired has increased tremendously with the increase of the usage of mobile phones. However, UX evaluation model that best suits the evaluation for mobile application for the hearing-impaired is rather very general. User experience of the mobile application for the hearing-impaired is very limited that makes the evaluation more challenging and difficult. This study reviews the current UX models provide evaluation guidelines for hearing-impaired and UX dimensions used by researchers and discuss the trend for future evaluation of mobile applications for hearing-impaired. This review help researcher to identify the dimensions to construct a new model for UX evaluation among hearing-impaired children. Result shows that user experience for mobile application for the hearing-impaired are limited. This study helps mobile developers and evaluators in evaluating mobile application for the hearing-impaired.

Published
2020-03-01
How to Cite
Mohamad, N., & Hashim, N. L. (2020). A Review on User Experience Models for the Hearing-Impaired Mobile Applications. SA Conference Series: Industrial Revolution 4.0, 1(1), 38-45. Retrieved from https://conference.scientiaca.org/index.php/ir4/article/view/6
Section
Articles